With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate Als Service Agent, in Voll- oder Teilzeit, bist du unser erster Ansprechpartner gegenüber den Kundinnen und Kunden.
Radisson Hotels Deutschland GmbH Radisson Blu Hotel at Porsche Design Tower sucht in eine/n Front Office Agent / Rezeptionist (m/w/d) (ID-Nummer: 13773279)
Radisson Hotels Deutschland GmbH Radisson Blu Hotel at Porsche Design Tower sucht in eine/n Front Office Agent / Rezeptionist (Casual Worker) (m/w/d) (ID-Nummer: 13659870)
With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate Deine Aufgaben: Umfassende Betreuung: Du beantwortest Kundenanfragen (telefonisch, per E-Mail, Chat) zu unseren Produkten, Bestellungen, Lieferungen und Reklamationen.
Administration und Betrieb der Automic/UC4-Plattform, einschließlich der Automation Engine und Remote Agents, um eine stabile Prozessautomatisierung sicherzustellen Design, Pflege und Optimierung von Jobs, Jobplänen und automatisierten Workflows zur Unterstützung der Datenverarbeitung und Systemintegrationen Überwachung automatisierter Workflows, einschließlich Fehlererkennung, Incident-Bearbeitung, Restarts und Troubleshooting unter Nutzung der integrierten Überwachungs- und Alarmierungsfunktionen von UC4.
Deliver backend development for a multi-agent evaluation platform within an agile setup Provide technical consulting to the project team and contribute to solution design Build and maintain backend services aligned with defined functional requirements Design and implement APIs for seamless integration across internal applications Collaborate with cross-functional teams to clarify and solve technical integration needs Apply modern data processing and analysis techniques to support platform evolution Improve system performance through testing strategies, code reviews, and tooling enhancements Support UI implementation and ensure smooth deployment in cloud and HPC environments Academic background or equivalent experience in a computing, engineering, or data-related field Strong expertise in Python programming Solid understanding of REST API design and implementation Hands-on experience with machine-learning engineering, ideally in scientific or technical domains Proficiency with CI/CD pipelines using GitLab Experience with GitOps workflows and Kubernetes-based service hosting Ability to implement or contribute to user interface components Knowledge of LLMs, multi-agent frameworks, and working in high-performance computing environments Opportunity to work on an award-winning, innovative scientific-technology project Highly collaborative, cross-functional environment with modern engineering practices Exposure to advanced ML, multi-agent systems, and cutting-edge data technologies Flexible hybrid working model with a dynamic team culture Ihr Kontakt Referenznummer 863129/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Deliver backend development for a multi-agent evaluation platform within an agile setupProvide technical consulting to the project team and contribute to solution designBuild and maintain backend services aligned with defined functional requirementsDesign and implement APIs for seamless integration across internal applicationsCollaborate with cross-functional teams to clarify and solve technical integration needsApply modern data processing and analysis techniques to support platform evolutionImprove system performance through testing strategies, code reviews, and tooling enhancementsSupport UI implementation and ensure smooth deployment in cloud and HPC environments Academic background or equivalent experience in a computing, engineering, or data-related fieldStrong expertise in Python programmingSolid understanding of REST API design and implementation Hands-on experience with machine-learning engineering, ideally in scientific or technical domainsProficiency with CI/CD pipelines using GitLabExperience with GitOps workflows and Kubernetes-based service hostingAbility to implement or contribute to user interface componentsKnowledge of LLMs, multi-agent frameworks, and working in high-performance computing environments Opportunity to work on an award-winning, innovative scientific-technology projectHighly collaborative, cross-functional environment with modern engineering practicesExposure to advanced ML, multi-agent systems, and cutting-edge data technologiesFlexible hybrid working model with a dynamic team culture Ihr Kontakt Referenznummer 863129/1 Kontakt aufnehmen Telefon:+41 44 225 50 00 E-Mail: positionen@hays.ch Anstellungsart Freiberuflich für ein Projekt
Azure Functions, Azure AI Services) zur Erweiterung von Low-Code-Lösungen sowie zur Anbindung an bestehende Systeme</li> <li>Du arbeitest aktiv an der technischen Konzeption und dem Architektur-Design von Lösungen sowie bei der Weiterentwicklung von Standards und Best Practices für Low-Code-Entwicklungsprozesse mit</li> <li>Du arbeitest eng mit internen Kunden zusammen, um neue Anwendungsfälle zu finden und digitale Produkte zu verbessern</li> </ul> <ul> <li>Du hast eine Ausbildung oder Studium im Bereich Informatik abgeschlossen oder verfügst über eine vergleichbare Qualifikation</li> <li>Du hast bereits mehrere Jahre Berufserfahrung in der Entwicklung von Low-Code-Lösungen – idealerweise mit der Microsoft Power Platform (Power Apps, Power Automate) und Azure-Cloud-Diensten</li> <li>Du hast fundiertes Wissen in modernen Cloud-Technologien und Software-Architekturen sowie Praxis in der Integration von Cloud-Lösungen in komplexe Unternehmenslandschaften – vorzugsweise mit Microsoft Azure und Power Plattform</li> <li>Idealerweise bringst du Erfahrung in der Umsetzung von KI-Anwendungen oder Chatbots (z.B. mit Copilot Studio/Power Virtual Agents oder vergleichbaren KI-Tools) sowie aktuelle Microsoft-Zertifizierungen im Power-Platform-/Azure-Umfeld (z.B.
Azure Functions, Azure AI Services) zur Erweiterung unserer Low-Code-Lösungen sowie zur Anbindung an bestehende SystemeAktive Mitarbeit bei der technischen Konzeption und dem Architektur-Design unserer Lösungen sowie bei der Weiterentwicklung von Standards und Best Practices für Low-Code-EntwicklungsprozesseEnge Zusammenarbeit mit internen Kunden um neue Anwendungsfälle zu finden und digitale Produkte zu verbessern Abgeschlossene Ausbildung oder Studium im Bereich Informatik, oder vergleichbare QualifikationFundierte Berufserfahrung in der Entwicklung von Low-Code-Lösungen - idealerweise mit der Microsoft Power Platform (Power Apps, Power Automate) und Azure-Cloud-DienstenFundiertes Wissen in modernen Cloud-Technologien und Software-Architekturen sowie Praxis in der Integration von Cloud-Lösungen in komplexe Unternehmenslandschaften – vorzugsweise mit Microsoft Azure und Power PlattformIdealerweise Erfahrung in der Umsetzung von KI-Anwendungen oder Chatbots (z.B. mit Copilot Studio/Power Virtual Agents oder vergleichbaren KI-Tools) sowie aktuelle Microsoft-Zertifizierungen im Power-Platform-/Azure-Umfeld (z.B.
Azure Functions, Azure AI Services) zur Erweiterung unserer Low-Code-Lösungen sowie zur Anbindung an bestehende Systeme Aktive Mitarbeit bei der technischen Konzeption und dem Architektur-Design unserer Lösungen sowie bei der Weiterentwicklung von Standards und Best Practices für Low-Code-Entwicklungsprozesse Enge Zusammenarbeit mit internen Kunden um neue Anwendungsfälle zu finden und digitale Produkte zu verbessern Abgeschlossene Ausbildung oder Studium im Bereich Informatik, oder vergleichbare Qualifikation Fundierte Berufserfahrung in der Entwicklung von Low-Code-Lösungen - idealerweise mit der Microsoft Power Platform (Power Apps, Power Automate) und Azure-Cloud-Diensten Fundiertes Wissen in modernen Cloud-Technologien und Software-Architekturen sowie Praxis in der Integration von Cloud-Lösungen in komplexe Unternehmenslandschaften – vorzugsweise mit Microsoft Azure und Power Plattform Idealerweise Erfahrung in der Umsetzung von KI-Anwendungen oder Chatbots (z.B. mit Copilot Studio/Power Virtual Agents oder vergleichbaren KI-Tools) sowie aktuelle Microsoft-Zertifizierungen im Power-Platform-/Azure-Umfeld (z.B.
Radisson Hotels Deutschland GmbH Radisson Blu Hotel at Porsche Design Tower sucht in eine/n Rooms Host (m/w/d) (ID-Nummer: 13773278)
Unsere Produkte stehen für Innovation, Qualität, Nachhaltigkeit und ästhetisch, anspruchsvolles Design – Erfolgsfaktoren, die MHZ europaweit zu einem der Marktführer machen.</div> An unserem Standort in Leinfelden-Echterdingen suchen wir zur Verstärkung unseres Teams einen <ul> <li>Erstellung von kurz-, mittel- und langfristigen Prognosen für das Anruf-/Kontaktvolumen</li> <li>Analyse saisonaler Trends und Ereignisse mit Einfluss auf das Kontaktaufkommen</li> <li>Ermittlung des Personalbedarfs auf Basis von Forecasts, Produktivität und SLA-Vorgaben</li> <li>Langfristige Ressourcenplanung unter Berücksichtigung von Urlaubszeiten, Schulungen und Abwesenheiten</li> <li>Erstellung effizienter und fairer Dienstpläne für interne und ggf. externe Agents</li> <li>Überwachung der Live-Kennzahlen (z.
With our innovative and stylish products from the Dining & Lifestyle and Bath & Wellness segments, we have been creating moments and rooms to feel good in since 1748. Our success is based on the passion, design expertise and innovative strength of our more than 13,000 employees in 42 countries. Want to become part of us? #shapeandcreate Your Mission & Tasks: Strategic AI Scouting: Proactively identify and map existing processes to pinpoint AI-driven automation opportunities (e.g., chatbots, RPA, self-learning agents) leveraging advanced data science methods like Process Mining.
. - Rollout einer umfassenden neuen Corporate Identity (Brand Strategy, Design-System, Kampagnenführung). - Umsetzung einer neuen Image-Kampagne in Zusammenarbeit mit renommierten Agenturen. Strategische Verantwortung für 300+ Veranstaltungen jährlich, inkl. hochrangiger Wirtschafts- und Politikformate, Kongresse, Delegationsreisen und digitaler Eventformate.
. - Rollout einer umfassenden neuen Corporate Identity (Brand Strategy, Design-System, Kampagnenführung). - Umsetzung einer neuen Image-Kampagne in Zusammenarbeit mit renommierten Agenturen.Strategische Verantwortung für 300+ Veranstaltungen jährlich, inkl. hochrangiger Wirtschafts- und Politikformate, Kongresse, Delegationsreisen und digitaler Eventformate.Ownership über zwei zentrale Großvorhaben 2027: - hochstrukturiertes Jubiläumsprojekt mit großer öffentlicher Sichtbarkeit - reichweitenstarke Wahlkommunikation mit sechsstelligen ZielgruppenreichweitenTransformation und Reorganisation der Sales- und Servicebereiche, inkl.
We bring together sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing through to the delivery of finished goods and return services. And by seamlessly connecting local operations across the world we are able to deliver the future of global trade.
Ihre Aufgaben: Entwicklung und Implementierung KI-gestützter Anwendungen mit Schwerpunkt auf Front-End-Lösungen (Machine Learning, NLP, Computer Vision, Generative AI, RAG-Systeme)Design und Programmierung von Softwaremodulen unter Nutzung moderner Sprachen und Frameworks (Python, Java, .NET, TensorFlow, PyTorch)Aufbau und Integration von Datenpipelines für Training und Betrieb von KI-Modellen auf Plattformen wie der Eigenentwicklung AI.nsteinKonzeption und Entwicklung fachspezifischer KI-Agents mittels Prompt-EngineeringZusammenarbeit mit Data Scientists und KI-Architekten bei der Überführung von KI-Modellen in produktive UmgebungenSicherstellung hoher Code-Qualität durch Clean Code-Prinzipien, Unit Tests und automatisierte TestverfahrenDurchführung von Fehleranalysen sowie kontinuierliche Optimierung und Weiterentwicklung bestehender AnwendungenTechnische Dokumentation von Entwicklungen, Architekturen und ErgebnissenEvaluation und Bewertung neuer KI-Technologien, Tools und Frameworks Ihre Qualifikation: Abgeschlossenes Studium der Informatik, Wirtschaftsinformatik oder eine auf anderem Weg erworbene gleichwertige QualifikationMehrjährige Berufserfahrung in der Softwareentwicklung mit modernen Programmiersprachen (Python, Java, C#, JavaScript)Fundierte Kenntnisse im Bereich Künstliche Intelligenz (Machine Learning, NLP, Generative AI, RAG-Systeme)Ausgeprägte Erfahrung im Prompt-Engineering und in der Entwicklung von KI-AgentsPraktische Erfahrung mit KI-/Datenplattformen (z.B.
Java, C #, Python, JavaScript, Spring, Spring Boot... Erste Basiskenntnisse mit Angular, Versionskontrolle, API-Design/ Rest, Web-Services und IT-Systemen Erste Kenntnisse über Machine Learning und KI-Systeme (v.a. Large Language Models und GenAI Agents) Grundkenntnisse über Semantic Web, Knowledge Graphs, Graph Data Science, Data Mesh und Data Products von Vorteil Interesse an IT-Themen im Banken-/Finanzwesen, wie z.B.
Act internally as “the voice of the customer” Evaluate, prepare and participate in customer visits and events worldwide and in-house, as required Develop marketing strategies, including messaging, brochures, marketing materials, events contents, Social Media and presentations Overseeing marketing material production, including content creation, design coordination, supplier selection, and ordering (e.g., photos and videos shooting) Follow all internal processes as set by the organization, in due compliance, towards the policies and rules in place Work with remarkable discipline and ethics, being the example in organizational support, as per the company’s global strategy, vision and mission Ihr Profil Engineering background, with solid commercial and financial awareness Minimum 10-year working experience in the aviation industry Proven track record in aircraft sales and marketing or other aviation-relevant area Familiar with the global aviation sales market, full knowledge of aircraft sales work process, sales strategies and sales channels Salesforce proficiency is a plus Strong ability in customer development, marketing and business negotiation Excellent communication skills in English, German desired Willingness to represent the company in events and availability for visiting customers and traveling worldwide Sales-oriented with good social and communication skills, both written and oral Self-motivated person, ability to inspire, motivate and steer others also as team player Flexibility, creativity, self-management and planning are key Willingness to represent the company in events and availability for visiting customers and traveling worldwide Was erwartet Sie Unbefristeter Arbeitsvertrag Equal-Pay-Modell und übertarifliche Zuschläge (gemäß iGZ) und Zulagen Persönliche Betreuung Weihnachts- und Urlaubsgeld (gemäß iGZ) Betriebliche Altersvorsorge Arbeitgeberzuschuss für vermögenswirksame Leistungen optional Schulungs- und Weiterbildungsmöglichkeiten Option auf Übernahme Arbeitskleidung (gemäß Tätigkeiten) Bewerben Sie sich jetzt und nutzen Ihre Chance.
Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOps Workflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recovery Harden environments with network segmentation, mTLS, IAM, and vulnerability remediation Produce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systems Delivered services for regulated customers (public sector, finance, healthcare) Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standards Kubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google Cloud Observability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
Deploy, install, and manage Kubernetes clusters in on-prem and hybrid environmentsConfigure and maintain GitOpsWorkflows, Helm/Kustomize, and artifact registries in restricted networks Design, operate, and lead incident response for the observability stack (Prometheus, Grafana) and enforce disaster recoveryHarden environments with network segmentation, mTLS, IAM, and vulnerability remediationProduce compliance documentation, runbooks, and train agency and client teams on operations Excellent skills with SRE/Plaform Engineering/DevOps, on-call ownership, and operating production systemsDelivered services for regulated customers (public sector, finance, healthcare)Worked directly with customer IT/security teams and handled compliance audits Familiar with data privacy obligations, logging, and legal evidence standardsKubernetes operations (on-prem/hybrid) with GitOps, Helm/Kustomize, infrastructure automation (Ansible, Terraform) and Google CloudObservability tooling (Prometheus, Grafana, Loki, OpenTelemetry) and incident response practices A highly motivated team and an open way of communication Ihr Kontakt Ansprechpartner Romy Noetzold Referenznummer 864855/1 Kontakt aufnehmen E-Mail: romy.noetzold@hays.de Anstellungsart Freiberuflich für ein Projekt
At CHG-MERIDIAN, you can expect international collaboration and individual development opportunities. Become part of our global team - it's about you! Your role Design, implement, and optimize SAP S/4HANA FI/CO solutions based on business requirements Configure and customize SAP FI/CO module, develop specifications, and support cutover, go-live, and hypercare Collaborate with stakeholders and technical teams to deliver solutions and act as a liaison Identify and implement process improvements, provide incident support, and resolve recurring issues Develop and execute test plans, manage defect tracking, and support user acceptance testing Create and maintain documentation Ensure compliance with company policies, industry standards, and data security Stay updated on SAP trends and propose innovative solutions Your profile Experience in SAP business process improvement, system integration, configuration management, testing, service and data management Ability to work collaboratively in cross-functional teams and delivering SAP solutions to your stakeholders Adherence to occupational safety, quality management, environmental protection, and IT security guidelines Strong analytical and problem-solving skills Excellent communication and presentation abilities Proficiency in project management methodologies (e.g., Agile) Attention to detail and commitment to delivering high-quality solutions Fluent language skills in German and English Look forward to Mobile and flexible working, 30 days of vacation, and the option of 20 days of workation (within the EU) Individual onboarding and personal and professional development opportunities supported by our People Development Team Company health management with fitness and sports offerings (EGYM Wellpass, sporting events, health weeks) Employer contribution to capital-forming benefits Latest-generation mobile devices, also for private use Additional benefits for you in the form of capital-forming benefits, bicycle leasing, discounted leasing of new IT equipment for private use, and corporate benefits We look forward to hearing from you!
We bring together sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing, through to the delivery of finished goods and return services. And by seamlessly connecting local operations across the world, we are able to deliver the future of global trade.
WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
WHAT YOU WILL DO Receive requests for support from business users Prioritize requests in accordance with agreed criteria and the needs of the organization in accordance with Service Level Agreements and current processes and procedures Investigate problems and support requests and determine appropriate action Provide correct responses to requests for supportwithin area of competence which include manipulating data, reconfiguring systems, helping to implement changes to operating procedures, training users or operations staff, producing additional documentation, or escalating requests Follow quality standards and policies relating to their technical specialization Liaise with staff responsible for the design and development of system enhancements Be assigned with specific project related tasks APPLICATION YOU WILL USE: Unix / Linux commandShell ScriptingOracle SQL WHAT YOU SHOULD HAVE: Degree in Computer Science, Information Systems or equivalent experience 1-2 years of working experience in performing L2 application support of large enterprise application Must have hands on knowledge on scripting languages like Java script and Shell Script.
Liaise with staff for the development of system enhancements to overcome known problems or further fulfil user requirements Provide key technical consultation with major migration and transition programs Play lead role in complex and sizeable programs and opportunities WHAT YOU SHOULD HAVE 8-11 years of experience in Technical experience in design, development and expert in Systems Development/ Maintenance and/ or technical Integration/ Migration Experience in Management/ Project Management, IT Management, Business Applications, Operating Systems, IT and Comms H/W, Business Analysis/ Process modeling, Statistical Analysis and Reporting, Config Management/ Testing, App Support Business Area Knowledge and analytical skills Attention to detail Conceptual thinking and customer focus Follow up and monitoring Information acquisition Ability to interact with people Organizational awareness Need to work rotate shift, working on public holiday and on-call support on weekend.
Expertise to handle Agile or Waterfall model-based requirements. Able to design data flow diagram with a flow chart. If have experience on react native that is a plus point to build a mobile application. Dynatrace hands-on experience to do PST test on the application.
We are looking for a Teamlead Product (m/w/d) – Product Sorting who will drive innovation across Product Ranking & Sorting, incl. Business Logics and AI-powered solutions. Your mission is to design scalable, flexible, and high-performing real-time sorting and ranking solutions that optimize product discovery, maximize business impact, and enhance the shopping experience at AY.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
Clinical and market insight: Collect product performance and user feedback for R&D, MACA, and commercial teams to inform life cycle management, next-generation innovations, clinical study designs, and commercial strategies. Share insights, best practice, and data with national and regional MSL networks. Cross-functional collaboration and influence: Partner with internal cross-functional teams, including MACA, R&D, Regulatory, Marketing and national Market Access, to ensure integration of insights into our strategies.
What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering.You bring strong statistical and process expertise.You have 4–6 years of experience in Inside Sales Operations or Contact Center Analytics.You have expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization.You are proficient in Power BI (including DAX, RLS, and data modeling) and Power Query.You are familiar with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM).You have experience with SQL/Snowflake.You are skilled in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management.You excel at cross-functional stakeholder management and communicate clearly and precisely.You drive process harmonization, enablement, and change management.You are fluent in German and English, both written and spoken.